Structured Counselor Feedback

Abstract: Trainees practice MI, and their performance is coded in a structured way by observers, either live or via tape. The trainees then receive feedback from the coding of their work

Overview: Accurate feedback of performance is one of the fundamental conditions necessary for learning a new skill. During the acquisition process of a complex skill, misperception of one=s own performance is common unless there is immediate feedback (as there is in driving a golf ball). Both practitioners and observers get caught up in the story content and miss underlying processes. A structured observational system can allow for reliable coding of MI skillfulness, and more importantly can provide specific information about where further change is needed in practice behavior.

Guidelines: Choose an observational system of appropriate focus and complexity (see Observer Tracking). Some systems can be used during training, with trainees themselves doing the process coding. Others (like MISC) are more complex, and require the establishment and maintenance of inter-rated reliability. Clearly define the coding system to be used. Coding may be done live (as during a training session), or later via an audiotape or videotape. Use a structured feedback form that provides specific information for trainees about their practice. Provide sufficient information so that trainees can interpret the feedback without substantial oral explanation.

Example(s): MISC system and individual feedback forms. See also [[Observer Tracking]] coding forms.